We Are Still Here To Help!

As always, the safety and security of our employees and customers remain our highest priority.  Although we are limited in how we can conduct business we are still here to provide the best quality of service that you have come accustomed to from Subaru Of Hamilton.  In our service department we have implemented new procedures so we can offer you, our valued customers, a  contact free  service  interaction.

Our current service hours are:
Monday – Wednesday 8am – 5pm
Thursday 8am – 8pm,
Friday 8am – 5pm
Saturday 8am – 12pm.   

Click here to Book Service

OR call our Service Department: 905-389-4500

Drop Off

Shuttle service has resumed, however, we are taking one customer only per trip so there will likely be delays. We encourage you to arrange transportation when available.

We are continuing to encourage the use of the drop box for zero contact drop off when you can please.The drop box is being cleaned/sanitized thoroughly and regularly.

[x]  Fill in the envelope with all appointment details
[x]  Input your name and preferred method of contact
[x]  Sign the envelope and place in the drop box

Drop box is checked every 10 minutes and you can expect a follow up from your service advisor to review the details of your appointment.

Text and E-Payment

We offer texting options to maintain an easy method of contact between you and your service advisor.  We will update you throughout the day on the progress and status of your vehicle.  Our dealership is now closed to all traffic therefore we are offering e-payment options as well as payment by phone.  Currently, we are only accepting credit card payment.

For your Safety

Our technicians are taking all precautions necessary to ensure your safety.

[x]  steering wheel, shifter, and seat covers as well as floor mats.
[x]  disinfecting keys
[x]  disinfecting door handles and steering wheels

We would ask for the safety of our technicians that you remove all personal belongings such as (napkins, coffee cups, gym bags, clothing, food etc.) from the vehicle.

For the protection of our team, if you are feeling unwell, we ask that you refrain from dropping your vehicle off.  We will still be here once you are feeling better.

Thank you for choosing Subaru Of Hamilton for all your service needs.

Our Sales Department has officially reopened and we are available 9am – 6pm Monday to Friday by appointment only. We will remain of course open for sales virtually 24/7. Test drives are now available under restricted measures to ensure the safety of you and our staff alike. Vehicle deliveries are also of course now available, contact us for details at sales@subaruhamilton.com.

Subaru of Hamilton remains committed to servicing our community in any way we can.

If you are currently leasing or financing with Subaru Financial Services or Toyota Credit Canada, they are available to support you during these exceptional circumstances. They are offering payment relief to our customers on a case by case basis. Customers can contact them at 1-888-513-5949.